privacy policy
Ark & Olive
Privacy Policy
The business, Ark & Olive Salon (ABN 43956902774) is committed to protecting the information about you that we collect, store and use when you provide it to us on our website: https://arkandolive.salon (Site) or in salon.
1. We manage your information in accordance with the requirements of the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth).
2. By accessing the Site, you consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy.
Personal information
1. Ark & Olive Salon collects personally identifiable information about you, being:
-your name;
-your contact information including phone number/ email address
-payment details.
Your personal information is used for the following purposes
-to assist us in providing services to you.
-contacting you, or to respond to your queries.
-creating a superior customer experience both in the salon, on our website and in our communications to you.
-to advertise our services and the Site.
-for our internal administrative, marketing and planning requirements.
-to compile and report statistics, with all the relevant personal and/or proprietary information de-identified prior to the completion of such statistics; and
-for any other purpose which is agreed upon by you.
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To whom will Ark & Olive Salon disclose my personal information?
1. We do not disclose personal information about you publicly or to third parties unless it is authorised or required by law, or as otherwise outlined in this Privacy Policy.
2. From time to time, we may disclose your personal information (on a confidential basis) to agents and others that we use in the ordinary operation of our business, billing, marketing and promotion, user experience research and surveys, Site hosting and support and maintenance. We will only disclose your information to the extent required for the purpose of the third party providing services contracted to us so that we may service you.
3. Your personal information will never be sold to any third party.
4. Personal information that we collect from you will be stored in servers located in Australia.
Site User Tracking Experience
1. We may use tracking software to review and improve your experience of our Site.
2. In particular, we may use Google Analytics Advertising products: Remarketing with Google Analytics and Google Analytics Demographics and Interest Reporting. Google Analytics collects data about our site traffic via Google Advertising cookies and anonymous identifiers. Data collected via these Google products is not linked with any personally identifiable information you submit while on our Site. If you wish to opt out of the Google Analytics data collection, you may do so on Google’s Site at https://tools.google.com/dlpage/gaoptout/.
3. We use cookies for authentication purposes and to tailor the site to your preferences. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.
4. We may use local storage objects (LSOs) such as HTML5 to store content information and preferences.
Social media features
1. The Site includes social media features, such as Facebook, Instagram and Pinterest buttons. These features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social media features and widgets are hosted by a third parties and your interactions with these features are governed by the privacy policy of the company providing them.
Protecting and maintaining personal information
1. We will take all reasonable steps to protect the information we hold about you from unauthorised access, use and disclosure, however we cannot guarantee that our systems and stored data will be completely free from third party interception or are free from corruption.
2. Some parts of the Site are not protected by any form of encryption to protect information you send from your computer to us over the internet. Further, no method of transmission over the internet, or method of electronic storage, is 100% secure. In light of this, we cannot ensure or warrant, and do not warrant, the security or privacy of your personal information, including payment and account details. You transmit this information at your own risk.
3. If you use our Site to link to another site we encourage you to view their terms and conditions of use, privacy policies and security statements before disclosing any of your personal information on those sites.
Accessing personal information
1. It is your responsibility to advise us of any changes to your personal information to ensure we can keep our records accurate and up to date. If you wish to access the information we hold about you, or make a request to have your details changed, please email [email protected].
2. If you don’t want us to use your personal information in a particular manner, or at all, please let us know. We’ll do our best to observe it, subject to our obligations at law.
If you have concerns
1. If you have any concerns about how we handle your personal information or require further information, please contact us at [email protected].
2. This privacy policy is effective as of September 2022, however may be subject to change at a later date. We encourage you to regularly read over this policy to keep up to date with any changes made.